Marine Systemds, Inc. is hiring an Inside Sales Representative for our Paducah, KY location.

Essential Duties

• Generates and solicits new business for the company through contacts with previous and prospective customers
• Sells new and rebuild parts or components, services, retrofits and upgrades in a coordinated effort between sales and other company departments
• Processes request for quotes and informs customer of unit prices, shipping date, anticipated delays, and any additional information needed by customer
• Reviews customer specifications, determines customer needs, and assists staff in matching customer needs with company products and vice versa.
• Enters customer counter/customer service orders received and distributes copies to assigned departments and/or files as required
• Ensures customer satisfaction by maintaining a working relationship with the customer, assuring that their interest is represented within the company
• Provides technical assistance in the resolution of parts, component rebuild, retrofit and upgrading problems
• Confers with production, sales, shipping, warehouse, or common carrier personnel to expedite or trace missing or delayed shipments
• Follows up on orders to ensure delivery by specified dates
• Resolves customer complaints within limits of authority
• Compiles statistics and prepares various reports when requested by management
• Participates in on-call duty rotation, where applicable
• Assist in writing SDN for obsolete materials, where applicable
• Travels as required to customer site or group meeting, where applicable
• Other duties as assigned

Job Requirements

• PC Knowledge (Windows/Excel/PowerPoint/Oracle)
• Sales knowledge, (Engine Product Knowledge Preferred)
• Excellent interpersonal and communication skills